Return to Help Index
Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" at the bottom or our website to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for assistance.
I need a copy of my receipt/invoice.
  A copy of your invoice was e-mailed to you when your order was shipped. If you need another copy of your invoice, please e-mail or call and we will e-mail it to you.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged shortly after you place your order.